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Privacy Policy

Erthe Skincare (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website support@ertheskincare.com (the “Website”) or purchase our plant-based, medical-grade skincare products.

 

By using the Website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

   We may collect the following types of personal information:

  a. Personal Information You Provide

  • Name, email address, phone number, and shipping/billing address.

  • Payment information (e.g., credit/debit card details).

  • Any information you provide when contacting customer support or completing surveys.

  b. Automatically Collected Information

  • IP address, browser type, and operating system.

  • Browsing behavior (e.g., pages visited, time spent on the site).

  • Cookies and similar technologies for tracking and analytics.

  c. Third-Party Data

  •  Information from third-party services you use to interact with our Website (e.g., social media logins).

 

2. How We Use Your Information

    We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your orders, promotions, and updates.

  • Improve our Website, products, and customer experience.

  • Conduct analytics to understand customer behavior and preferences.

  • Comply with legal obligations.

 

3. How We Share Your Information

    We do not sell your personal information. However, we may share it in the                   following circumstances:

  • Service Providers: With third-party vendors who assist with payment processing, shipping, analytics, and marketing.

  • Legal Compliance: When required by law or to protect our rights.

  • Business Transfers: In connection with a merger, sale, or acquisition of our business.

 

4. Cookies and Tracking Technologies

     We use cookies and similar technologies to enhance your browsing experience         and analyze website performance. You can manage cookie preferences through       your browser settings.

 

5. Data Security

     We implement industry-standard security measures to protect your personal              information. However, no system is completely secure, and we cannot                        guarantee absolute data security.

 

6. Your Rights

   Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information.

  • Correction: Update or correct your information.

  • Deletion: Request the deletion of your information.

  • Opt-Out: Unsubscribe from marketing communications.

 

To exercise these rights, please contact us at support@ertheskincare.com

 

7. Third-Party Links

   Our Website may contain links to third-party websites. We are not responsible for      their privacy practices or content.

 

8. Children’s Privacy

    Our Website is not intended for individuals under the age of 18. We do not                 knowingly collect personal information from children.

 

9. Changes to This Policy

   We may update this Privacy Policy from time to time. Changes will be posted on        this page with the “Last Updated” date.

 

10. Contact Us.   

  If you have questions or concerns about this Privacy Policy or how we handle your    information, please contact us:

 

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

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